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http://op.niscair.res.in/index.php/IJCT/article/view/2944/465464960
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Payini, Valsaraj
Vol 69, No 4 (2022): Annals of Library and Information Studies
- Articles
LibQUAL+® based importance-performance matrix analysis for assessing library service quality: A case study
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Annals of Library and Information Studies (ALIS)